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If booking details are not shown after confirming the payment, please contact us via Kakao Channel or 1:1 Inquiry on the JEONJU IFF webpage with your website ID(email addess) and full name.

26th JEONJU IFF begins every screening on schedule. Late entry is prohibited 10 minutes after each screening begins. (Same rules apply to Shorts Bundles)

Cancellation/refund for personal circumstances is not possible. (Transportation delays, misunderstanding venues or screenings, etc.)

Late entry does not guarantee selected seats at the booking.

Program events, including GVs (Q&A sessions), will be held after the screenings, which are marked as GVs or Program Events in the Festival Guide.

All program events, including GVs, are open to ticket holders only.

Please refer to the notice on the festival website for more information: the events may be changed or canceled due to the guest or the festival's circumstances.

All GVs will be held with an English interpreter. Other program events, excluding GVs, might not provide one. For more information, please refer to the Program Event Information page on the festival website.

If any changes or cancellations occur, the on-site notice and more information via the website will be available.